concierge.com User GuideUser Guide Menu Designing an EmailHow to Create an Email - Using graphics and text

How to Create an Email - Using graphics and text

You can design many different emails within concierge.com:  Save the Date, Guest Invite, Guest Confirmation, Companion Invite, Companion Confirmation, RSVP Reminder, or Itinerary Ready Emails.  This can be done from within your event, or in the Template Manager.

Once in the Template Manager, you will select which Template Type you'd like to create, name that template, and then begin customizing your email.  The "Click here to edit text" appears by default and can be deleted if you are not adding any text to the email.

The editor is broken into 3 main sections - CONTENT, STRUCTURE AND BODY.

When in the content section, you can choose what type of content block you'd like to start with.  If you have a header graphic already designed, you'll choose the "IMAGE" content block.

You will drag the "IMAGE" block over to the left, into the email and drop it in place.

Then you will browse either within previously uploaded images in concierge.com, or upload a new file.

Once your image is placed, you will automatically be brought to the BODY section of the editor.  Here you can adjust the Content area width, and a few other design elements.  In this example, a footer graphic (the red block) was also added.

Note: Standard email width is 600px, so slide the circle to bring it up to 600px.

Now you can begin to edit your text.  When you click into the text block, a text editor will appear.  

You can adjust the font, size, etc. as needed.  

When designing an Itinerary Ready email, you will need to link the email to the itinerary.  In this example, you'll need to link the word "HERE". Highlight the text, then click Special links - General - RSVP.  Your email is now linked!  Each individual guest will receive their unique itinerary.

Merge tags are a great way to help customize an email!  In the above example, there are already 2 merge tags included: event name and host email.

To add a Merge tag, put your cursor where you'd like the tag included in your text, click "Merge tags" in the text editor, and a menu of options will appear.  You can scroll through the menu for more options.  In the below example, the "Guest First Name" was added.